Terms and Conditions

Welcome to [New God Sons Industry]! These terms and conditions outline the rules and regulations for using our website, products, and services. By accessing this website or placing an order, you agree to abide by these terms. If you do not agree, please discontinue use of our services.

1. General Terms

• Company Overview: We are a sportswear manufacturing and exporting company specializing in custom sportswear and gloves, including products for gym, basketball, baseball, soccer, boxing, safety, and goalkeeping.
• Modification Rights: We reserve the right to modify these terms at any time. Any changes will be posted on this page, and continued use of our services signifies acceptance of the updated terms.

2. Orders and Payment

• Placing Orders: Orders can be placed directly via our website or by contacting our sales team. All orders are subject to acceptance, and we reserve the right to refuse any order for any reason.
• Payment Terms: We accept various secure payment methods, including wire transfers, online payments, and other verified payment platforms. Payment terms may vary depending on the order size, customization level, and client location.
• Cancellation Policy: Orders can be canceled within 24 hours of placement without penalty. Cancellations after this period may incur fees depending on the order stage.

3. Shipping and Delivery

• Shipping Policy: We offer international shipping and aim to deliver orders within 2–3 weeks, depending on the location and order size. Shipping times are estimated and may vary based on customs, carrier delays, and other external factors.
• Delivery Confirmation: Once the order is shipped, we will provide tracking details. It is the buyer’s responsibility to provide accurate delivery information.
• Customs Fees: Any customs or import fees are the buyer’s responsibility and are not included in the product or shipping costs.

4. Product Quality and Assurance

• Product Standards: We are committed to delivering high-quality products that meet our clients’ expectations. Our quality control team inspects each item before dispatch to ensure durability, performance, and adherence to specifications.
• Customization: We offer extensive customization options for sportswear and gloves. Custom orders are produced based on client-approved samples and specifications.
• Defect Policy: In the unlikely event that you receive a defective product, please notify us within 7 days of receipt. We will review each case and, if valid, arrange for a replacement or refund as appropriate.

5. Returns and Refunds

• Returns: Custom products are non-returnable unless they arrive defective or do not match the agreed specifications. For standard items, returns are accepted within 14 days, provided the items are unused and in original condition.
• Refund Policy: Refunds are processed within 14-21 days after return approval. Shipping costs for non-defective returns are the buyer’s responsibility.
• Replacement Policy: For custom products with verified defects, replacements will be provided. Contact our support team to initiate a return or replacement.

6. Intellectual Property

• Design Ownership: All designs created by our team remain our intellectual property until fully paid for by the client. Unauthorized reproduction or resale of our designs is prohibited.
• Third-Party Logos and Trademarks: If your design includes a third-party logo or trademark, you confirm that you have obtained all necessary permissions for its use.

7. Privacy and Data Security

• Customer Data: We prioritize the privacy of our clients. Personal data collected during transactions is used solely for order processing and communication and is never shared without consent.
• Data Protection: We implement industry-standard security measures to protect your data from unauthorized access.

8. Liability Disclaimer

• Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
• No Warranty: All products and services are provided “as is” without any warranty, express or implied. We do not guarantee uninterrupted or error-free access to our website or services.

9. Governing Law

These terms are governed by and interpreted under the laws of Pakistan. By using our services, you consent to the exclusive jurisdiction of the courts in Pakistan.

10. Contact Information

If you have any questions about these terms, please contact us at:

• Email: [Your email address]
• Phone: [Your phone number]
• Address: [Your business address]