Claims and Returns

At [New God Sons Industry], we are dedicated to providing high-quality sportswear and accessories. Our Claims and Refund Policy is designed to ensure customer satisfaction while addressing any issues related to product quality. We stand behind our products and offer a claim policy for any manufacturing defects that may arise.

1. Claims Policy

If you believe your product has a manufacturing defect, please contact our support team within 7 days of receiving the item. We will require:

• Order Details: Proof of purchase and order number.
• Product Photos: Clear photos that illustrate the defect in question.

Once a claim is filed, our team will conduct a full verification process. If the product is confirmed to have a manufacturing fault, we will offer a replacement or issue a full refund based on your preference.

2. Refund Policy

Refunds are issued only if a manufacturing defect is confirmed. Refunds do not apply for issues unrelated to manufacturing, such as incorrect sizing or color variations due to digital display differences.

3. Return Shipping

If a claim is approved, we will cover return shipping fees, if applicable, or arrange for a return label.

Contact Us

For any claims or refund inquiries, please reach out to our customer service team at:

• Email: [Your email address]
• Phone: [Your phone number]

We are committed to delivering products that meet the highest standards and addressing any concerns promptly and professionally.